Cookie Policy for Star City Casino

Introduction to Cookies

Welcome to starcity-casino-online.com, the official online home of Star City, a dedicated gaming platform serving players across Australia. This Cookie Policy explains how Star City Casino uses cookies and similar tracking technologies when you visit or interact with our website. By continuing to use this platform, you acknowledge that cookies may be placed on your device in accordance with the terms described in this document.

Cookies are small text files that are automatically stored on your device — whether that is a desktop computer, laptop, tablet, or mobile phone — when you visit a website. These files allow the website to recognise your device on subsequent visits and retrieve stored information to enhance your browsing experience. At Star City Casino Australia, cookies are collected automatically alongside other technical data points such as your IP address, browser type, operating system, device type, and general location data. This information is used exclusively to improve the functionality, security, and overall performance of the platform.

It is important to clarify that cookies themselves do not contain personally identifiable information such as your name, email address, or financial details. However, when combined with other data we hold about you as a registered user, cookies may form part of a broader data profile used to personalise your experience on Casino Star City. This Cookie Policy should be read alongside our Privacy Policy, which provides a more comprehensive explanation of how personal data is collected, processed, and protected under Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have questions or concerns regarding this policy, you may contact our support team at [email protected].

Types of Cookies We Use

Star City uses a structured approach to cookie management. All cookies deployed across this platform are categorised into three primary types: Required Cookies, Functional Cookies, and Advertising Cookies. Each category serves a distinct purpose and operates under specific parameters designed to protect your privacy while ensuring the platform runs as intended.

Required Cookies

Required cookies, sometimes referred to as strictly necessary cookies, are fundamental to the operation of starcity-casino-online.com. Without these cookies, certain core features of the platform would be unavailable, and your ability to navigate securely through the site would be significantly impaired.

These cookies are used to:

• Enable secure navigation throughout the Star City Casino platform, including access to restricted or members-only areas
• Maintain your session state as you move between different pages or sections of the website
• Authenticate your identity during the login process, helping to prevent unauthorised access to your account
• Support security mechanisms that detect and respond to potentially fraudulent activity
• Store temporary data required to process transactions and account management requests
• Ensure that the website complies with applicable legal and regulatory obligations under Australian law

Required cookies are session-based in most cases, meaning they are deleted automatically once you close your browser. Because these cookies are essential to the basic functioning of the platform, they cannot be disabled through our internal cookie management tools. However, you retain the right to block them through your browser settings, though doing so may result in a significantly degraded or non-functional experience on Star City Casino AU.

Functional Cookies

Functional cookies serve a secondary but equally important role on the Star City platform. While they are not strictly required for the website to load or operate, they significantly enhance the quality and personalisation of your user experience.

Functional cookies are responsible for:

• Remembering your language preferences so that content is displayed in your chosen format across visits
• Storing session keys and user preference settings between visits, reducing the need to re-enter information
• Analysing how users interact with specific areas of the site, including which pages are visited most frequently and how long sessions typically last
• Supporting site performance monitoring to help the StarCity technical team identify and resolve issues quickly
• Facilitating account management features such as saved preferences, recently visited game categories, and customised dashboard settings
• Collecting anonymised or aggregated usage data that informs decisions about platform improvements and content updates

The data collected by functional cookies is used internally by the Star City Casino development and operations teams. It is not sold to third parties or used for direct marketing purposes. These cookies may be either session-based or persistent identifiers, depending on their specific function. Persistent cookies remain on your device for a defined period and are used to recognise you as a returning visitor, thereby streamlining the login and navigation experience.

Advertising Cookies

Advertising cookies, also referred to as marketing or tracking cookies, are used by Star City Casino to measure the effectiveness of promotional campaigns and to understand how users arrive at the platform through external marketing channels.

These cookies are used specifically to:

• Track player registrations and new account creation events attributed to specific marketing campaigns or affiliate partnerships
• Measure the performance of digital advertising campaigns without sharing your direct personal identity with third-party advertisers
• Monitor referral sources, including search engines, affiliate websites, and promotional landing pages, to determine which channels drive the most relevant traffic to starcity-casino-online.com
• Assign anonymous identifiers to user journeys to help Casino Star City assess conversion rates and campaign return on investment
• Enable frequency capping, which ensures that you do not see the same advertising content an excessive number of times across partner networks

It is important to note that advertising cookies do not directly identify you by name or contact details. They operate using anonymised or pseudonymised persistent identifiers that are linked to your device or browser rather than to your personal profile. You may opt out of advertising cookies at any time through your browser settings or by contacting our support team at [email protected].

Technical Segmentation of Cookies

In addition to the functional categorisation described above, Star City Casino organises its cookies into three technical groups based on the platform’s underlying architecture. This segmentation reflects the technical origin and deployment method of each cookie type rather than its functional purpose.

Back-End Cookies

Back-end cookies are generated and managed at the server level by the Star City Casino platform infrastructure. These cookies are typically used to support session management, load balancing, and security verification processes that occur behind the scenes when you interact with the website. They are essential for maintaining a stable and secure connection between your device and the platform’s servers.

Front-End Cookies

Front-end cookies are set and managed directly within the browser environment by the StarCity website interface. These cookies handle user-facing features such as interface preferences, display settings, and interactive elements that respond to your on-site behaviour. Front-end cookies are commonly used in conjunction with functional cookies to store preference data locally on your device.

Third-Party Cookies

Third-party cookies are placed on your device not by Star City Casino directly, but by external service providers whose tools and technologies are integrated into the platform. These providers may include analytics platforms, marketing attribution services, and advertising networks that assist in delivering a better and more measurable experience across the website.

Third-Party Service Providers

Star City Casino works with a range of external partners to support analytics, marketing, and performance monitoring functions. These third-party providers may set their own cookies on your device when you visit starcity-casino-online.com, and their data collection practices are governed by their own privacy policies rather than this document.

Common uses of third-party cookies on the Star City platform include:

• Web analytics tools that track aggregate visitor behaviour, traffic sources, and session data to help the platform team understand how users engage with the site
• Marketing attribution services that measure the performance of campaigns and track conversion events such as player registrations
• Customer support tools that may use browser data to personalise or streamline your interaction with support services

Star City Casino takes reasonable steps to ensure that third-party service providers with access to data collected through cookies on this platform operate in compliance with applicable Australian privacy legislation. However, we encourage users to review the privacy policies of these providers independently. If you would like more information about the specific third-party tools in use, you may contact us at [email protected].

How to Control and Manage Cookies

As a user of Star City Casino AU, you have meaningful control over the cookies stored on your device. Australian consumer protection principles support your right to manage your own data and privacy preferences, and this platform is committed to making that process as straightforward as possible.

You may control cookies in the following ways:

• Adjusting your browser settings to block all cookies or specific categories of cookies before visiting or while using the website
• Deleting existing cookies stored on your device through your browser’s history or privacy settings
• Using your browser’s private or incognito mode to prevent cookies from being stored during a particular session
• Reviewing and modifying cookie preferences through any consent management tool made available on the Star City Casino platform
• Contacting our team directly at [email protected] to request information about specific cookies in use or to exercise your rights under applicable privacy law

Please be aware that blocking or deleting cookies — particularly required or functional cookies — may affect the performance of starcity-casino-online.com. Some features, including account login, session continuity, and personalised preferences, may not function correctly without certain cookies enabled.

External Resources for Managing Cookies

For detailed guidance on how to manage cookie settings within your specific browser, you may refer to the official support documentation provided by your browser of choice. The following resources are publicly available and provide step-by-step instructions for adjusting cookie preferences:

• Google Chrome: Support available through the official Chrome Help Centre at support.google.com/chrome
• Mozilla Firefox: Support available through the Firefox Support pages at support.mozilla.org
• Apple Safari: Support available through Apple’s official support documentation at support.apple.com
• Microsoft Edge: Support available through the Microsoft Support portal at support.microsoft.com

These resources are maintained by the respective browser developers and are updated regularly to reflect the latest privacy and cookie management features available in each browser version.

Updates to This Cookie Policy

Star City Casino reserves the right to update or amend this Cookie Policy at any time to reflect changes in technology, legal requirements, or the operational structure of the platform. When material changes are made, the revised policy will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how cookies are used on starcity-casino-online.com.

For any questions, concerns, or requests related to this Cookie Policy or your cookie preferences, please do not hesitate to reach out to the Star City Casino support team at [email protected]. We are committed to responding to all enquiries in a timely and transparent manner in accordance with our obligations under Australian privacy and data protection law.